AIR CARGO
ACC3 Readiness

Course objectives

• Understand the EU regulations relating to ACC3
• Understand the objectives and intent of the ACC3 EU Aviation Security checklist
• Use IATA’s pre-assessment tool kit to identify your current issues and level of compliance, and to prepare for the validation
• Evaluate lessons learned from trials conducted to date
• Apply suggested best practices
• Prioritize stations amongst your network that need to be independently validated
• Understand what will be included in the validation report submitted to a Member State
• Support an independent validator to facilitate the independent validation and the final report
• Understand the support IATA will provide to its member airlines related to the database of accredited regulated agents and known consignors.

Course content

• Organization and responsibilities of an ACC3 air carrier at the airport
• Air carrier security program requirements
• Recruitment and training of air carrier staff handling cargo
• Database of regulated agents, known consignors and account consignors
• Cargo acceptance procedures
• Cargo screening requirements
• Handling high risk cargo or mail
• Protection and security of air cargo
• Documentation requirements of air cargo security
• Compliance to air cargo security programs
• Interpretation of ACC3 Aviation Security Audit checklist items
• Participation of EU Aviation Security audits
• ACC3 carrier roles and responsibilities
• IATA developed, pre-assessment tool kit.

Monitoring

• attendance list signed every day & certificate at the end of the course

Assessment

• exam & certificate of completion

Prerequisites

• Recommended level is Professional and Management
• Fluent in English (both written and spoken)

WHO IS IT FOR

Security managers responsible for cargo security programs, station managers affected by the new EU regulations regarding accreditation of ACC3 airports

HOW LONG IS IT

24 hrs

WHAT’S HOT

• Course can be customized
• Distance learning available
• An educational team available
• Professional trainers

AIR CARGO
Cargo Skills & Procedures

Course objectives

• Identify air cargo industry terms and expressions
• Understand specific country and carrier regulations and the use of IATA’s TACT manual
• Accept cargo consignment and utilize the procedures involved in handling special cargo
• Gain knowledge of the condition of carriage
• Complete an air waybill to IATA standards
• Apply basic rating principals
• Deliver consistent quality of service to customers

Course content

• Overview of air cargo industry regulations
• World geography and calculation of transportation times
• Aircraft structure, layout, limitation, and Unit Load Device (ULD) Handling facilities
• Procedures: booking, acceptance, shipment documentation, export/import documentation, delivery, tracing
• Special load overview: live animals, perishables, human remains, high value and dangerous goods
• Cargo documentation: air waybill, house air waybill, flight manifest, shipper’s letter of instruction
• Basic rating: general cargo rates, specific commodity rates and class rates
• Carrier’s liability and valuation
• Customer service skills.

Monitoring

• attendance list signed every day & certificate at the end of the course

Assessment

• exam & certificate of completion

Prerequisites

• Recommended level is Professional and Management
• Fluent in English (both written and spoken)

WHO IS IT FOR

Cargo operations and ground handling staff, station managers, shippers, cargo agents, consolidators, freight forwarders and other agencies involved in the transport of cargo, cargo instructors and instructional designers responsible for cargo training

HOW LONG IS IT

28 hrs

WHAT’S HOT

• Course can be customized
• Distance learning available
• An educational team available
• Professional trainers

AIR CARGO
Cargo Rating & Accounting Control

Course objectives

• Use the TACT Rules and Rates Manual
• Calculate charges collect fees, valuation charges, disbursement fees and liability
• Determine the chargeable weight and calculate accurately the freight charges at an intermediate level
• Assess the revenue entitlement of an air waybill or route sector in accordance with the rules of the Multilateral Prorate Agreement-Cargo
• Protect and maximize your cargo revenue.

Course content

• Cargo acceptance
• Airline liability and claims
• Valuation charges and charges collect fees
• Disbursement fees and cash on delivery
• Basic rating formula
• Actual, volume and chargeable weight
• General cargo rates, class rates and specific commodity rates
• Precedence of rating
• Interline sales, Multilateral Proration Agreements and Special Prorate Agreements
• Revenue protection.

Monitoring

• attendance list signed every day & certificate at the end of the course

Assessment

• exam & certificate of completion

Prerequisites

• Recommended level is Professional and Management
• Fluent in English (both written and spoken)

WHO IS IT FOR

Sales and marketing managers, officers, agents, pricing analysts, managers, supervisors and officers dealing with revenue evaluation, proration and cargo sales

HOW LONG IS IT

28 hrs

WHAT’S HOT

• Course can be customized
• Distance learning available
• An educational team available
• Professional trainers

AIR CARGO
Live Animals

Course objectives

• Meet compliance standards and master the use of IATA’s Live Animals Regulations manual
• Protect the safety and welfare of animals on the ground and in the air
• Review and discuss special routings and animal behaviours
• Identify and implement procedures to handle emergency situations
• Understand the container design principles for live animals.

Course content

• Proper use of IATA’s Live Animals Regulations manual
• Special routings and animal behaviour
• Completion of the Shipper’s Certification for Live Animals, the Notification to Captain (NOTOC) and CITES documentation
• Shippers and airlines responsibilities
• Classification and identification of live animals
• Packaging, documentation and marking requirements for live animal shipments
• Shipment of endangered species
• Load planning calculation
• Delay and emergency handling.

Monitoring

• attendance list signed every day & certificate at the end of the course

Assessment

• certificate of completion

Prerequisites

• Recommended level is Entry-level and Management
• Fluent in English (both written and spoken)

WHO IS IT FOR

Any cargo operations and ground handling staff responsible for the safe transport of live animals

HOW LONG IS IT

24 hrs

WHAT’S HOT

• Course can be customized
• Distance learning available
• An educational team available
• Professional trainers

AIR CARGO
Shipping Perishable Cargo

Course objectives

• Improve time and temperature-sensitive cargo management with latest methods and techniques
• Explore the latest industry trends and types of perishable commodities transported by air
• Analyze global government controls and reduce your business exposure Identify new market opportunities
• Study transport standards and documents to improve service to existing markets
• Apply the current Shipping Perishable Cargo Guidelines Publication in conjunction with the Shipping Perishable Cargo.

Course content

• How to use IATA’s Perishable Cargo Regulations manual
• Government and airline regulations
• Food safety and countries
• Carrier regulations
• Shipper’s and airline’s responsibilities
• Perishables facts and types
• Perishable classification
• Packaging
• Documentation and labelling
• Acceptance and control
• Perishable handling procedures
• ULD and airport operations
• Damage, claims and tracking
• Air transport of cut flowers
• CITES.

Monitoring

• attendance list signed every day & certificate at the end of the course

Assessment

• certificate of completion

Prerequisites

• Recommended level is Entry-level and Management
• Fluent in English (both written and spoken)

WHO IS IT FOR

Cargo agents, freight forwarders, airlines and cargo training specialists, cargo operations managers and frontline supervisors

HOW LONG IS IT

16 hrs

WHAT’S HOT

• Course can be customized
• Distance learning available
• An educational team available
• Professional trainers

AIR CARGO
Temperature Sensitive Perishable

Course objectives

• Review methods and techniques to better manage time and temperature sensitive cargo
• Explore the latest industry trends and types of perishable commodities transported by air
• Reduce your business exposure through in-depth analysis of global government controls
• Identify new market opportunities and improve service to existing markets by studying transport standards and documentation
• Use the current Shipping Perishable Cargo Guidelines Publication in conjunction with the Shipping Perishable Cargo workbook.

Course content

• Proper use of IATA’s Shipping Perishable Cargo manual
• Perishables Classification
• Packaging, documentation and marking requirements for perishable cargo
• Special perishable shipping procedures and considerations
• Time and Temperature management as well as air transport of cut flowers
• ULD and airport operations
• Damage, claims and tracking
• Air transport of cut flowers.

Monitoring

• attendance list signed every day & certificate at the end of the course

Assessment

• certificate of completion

Prerequisites

• Recommended level is Entry-level and Management
• Fluent in English (both written and spoken)

WHO IS IT FOR

Cargo agents, freight forwarders, airlines and cargo training specialists, cargo operations managers and frontline supervisors

HOW LONG IS IT

4 to 6 hrs

WHAT’S HOT

• Course can be customized
• Distance learning available
• An educational team available
• Professional trainers

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