IATA DIPLOMA
Airport Operations Foundation

Objectives

Upon completion of this diploma you will be able to :
▪ Understand the role airports play in the economy
▪ Discover the various airport customers and partners
▪ Gain knowledge about the multiple operational and business functions of airports
▪ Acquire the tools to apply your knowledge and skills to your airport environment

Diploma Content

Airport Operations
• Operational functions of the airport
• Rescue, firefighting and other support services
• Airport issues and challenges
• The future of airports
• Technological developments

Aviation Security Awareness
• Current threats to the aviation industry
• Aviation security regulations and the international organizations behind them
• Airport access control for people and vehicles
• Passenger, baggage, cargo, mail and catering security basics
• Common airport and in-flight security measures for responding to threats

Passenger Ground Services with Amadeus Altéa DCS
• Introduction to airport and airline operations
• Computer Reservations (CRS) and Departure Control Systems (DCS) functions
• Passenger and Baggage check-in procedures (airport and off-site)
• Conditions of passenger and baggage carriage, boarding procedures and flight close-out messaging
• Dangerous Goods regulations awareness
• Managing passenger interactions

Basic Airside Safety
• The airport environment
• Security and Safety
• Traffic rules at the ramp
• Fire and first aid

CERTIFICATION

• An IATA Certificate is awarded upon successful completion of the final examination.
• Exam Format: Multiple Choice questions
• Minimum grade required: 60%

Additional information

CAMAS Malta provide a unique and highly learner centred experience for students looking to forge a career in the Aviation, Travel and Tourism industries. Our instructors and methodologies are world class. Our delivery methods include traditional face to face classes with an instructor one to one or in classes with a student ratio of 1 to 12.