IATA DIPLOMA
Airport Operations Foundation
Why Airport Operations Foundation Diploma ?
This Diploma is designed to address the audience of prospective Airport and Ground Operations professionals. The variety of available courses gives the opportunity to identify the key areas required to be able to perform task safely and efficiently.
Objectives
Upon completion of this diploma you will be able to :
▪ Understand the role airports play in the economy
▪ Discover the various airport customers and partners
▪ Gain knowledge about the multiple operational and business functions of airports
▪ Acquire the tools to apply your knowledge and skills to your airport environment
Diploma Content
Airport Operations
• Operational functions of the airport
• Rescue, firefighting and other support services
• Airport issues and challenges
• The future of airports
• Technological developments
Aviation Security Awareness
• Current threats to the aviation industry
• Aviation security regulations and the international organizations behind them
• Airport access control for people and vehicles
• Passenger, baggage, cargo, mail and catering security basics
• Common airport and in-flight security measures for responding to threats
Passenger Ground Services with Amadeus Altéa DCS
• Introduction to airport and airline operations
• Computer Reservations (CRS) and Departure Control Systems (DCS) functions
• Passenger and Baggage check-in procedures (airport and off-site)
• Conditions of passenger and baggage carriage, boarding procedures and flight close-out messaging
• Dangerous Goods regulations awareness
• Managing passenger interactions
Basic Airside Safety
• The airport environment
• Security and Safety
• Traffic rules at the ramp
• Fire and first aid
Duration
1 year
Your Strengths
• Flexibility
• Calm approach
• Work under pressure
• Team working capabilities
• Ability to follow procedures
• Excellent customer skills
What’s hot
• IATA course
• Professional training by experts
• Recognized worldwide
