IATA DIPLOMA
in Introduction to the Airline Industry
Why Introduction to the Airline Industry?
Start with the essentials. Learn everything you need to know to launch a career in the airline industry.
Available as: Distance Learning course
Duration: 40-45 hours plus 2.5 hours for exam
Recommended level: Entry-level and Professional
Prerequisites: None
IATA Introduction to the Airline Industry Course Content
Upon completing this course you will have the skills to:
• Know the history, current scale and scope of the airline industry
• Find out about the multiple operational and business functions of airlines
• Describe the duties and responsibilities of key airline personnel
The IATA “Introduction to the Airline Industry” key topics
• Airline Organizational Structure and Personnel
• Airline Business Model
• Airline Fleet
• Airline Manufacturers and Vendors
• Government and industry agencies

Your Profile
• Entry-level airline industry staff
• Newcomers to the airline industry
Your Strengths
• Flexibility
• Calm approach
• Work under pressure
• Team working capabilities
• Ability to follow procedures
• Excellent customer skills
What’s hot
• IATA course
• Professional training by experts
• Recognized worldwide