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IATA DIPLOMA
Travel and Tourism Consultant

Why Travel and Tourism Consultant?

Become an expert expand and demonstrate your industry expertise

Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.

Course Objectives

Upon completing this course you will have the skills to:
• Identify and provide advice on popular destination countries
• Advise on modes of transportation, accommodation, and tour products
• Apply IATA resolutions to your travel business and activities
• Prospect new and existing customers and counter sales objections
• Construct complex itineraries and manage changes to ticketed journeys

Course Content

• Destinations
• Selling techniques and social media marketing
• Fare construction and ticket exchanges/reissuance
• Travel industry laws and regulations
• Niche products including tour customization, luxury and group travel options
• Accommodation products other than hotels

CERTIFICATION

• By successfully completing the examination you will receive the Travel and Tourism Consultant Diploma

EXAM INFORMATION – IATA EXAM

• Exam Method: Online exam with remote supervision
• Exam Format: Multiple Choice questions. Open text Book
• Number of questions: 100
• Time Allowance: 3 hours
• Passing Grade: 60 correct answers
• Distinction Grade: 85 correct answers
• Number of exam attempts: 2

agent-de-trafic-aerien

DURATION

• 147 hours – 4 weeks

PREREQUISITE

This course is recommended for:
• Foundation in Travel and Tourism graduates
• Retail, home-based and niche travel consultants
• Reservations, marketing and sales personnel

WHAT’SHOT

• Professional training by experts
• IATA Diploma
• Recognized worldwide

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