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IATA Cargo Introductory Course

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IATA Diploma

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With this unique IATA Foundation in Travel & Tourism Diploma you will learn acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. You can also complete this Diploma by learning to use a global distribution system to create and manage reservations.
By completing this diploma, you will be able to:

  • Advise customers on passport and visa requirements, as well as on travel insurance options
  • Promote services and facilities available to airline passengers during their travel
  • Improve your negotiation skills
  • Interpret standard industry codes to plan and reserve travel itineraries
  • Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
  • Provide good customer service and retain customer loyalty
  • Use the Global Distribution System to make and maintain reservations and issue travel documents
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